Brief: Create a training video to demonstrate various features of the company’s in-flight mobile application. Include Japanese translation.
This was a really interesting project. It was important to sit down with the I.T. team to go through the app step-by-step so that I could understand the functionality and the areas that required detailed explanation. With training videos, it is important to prioritise pacing, to ensure readability and to allow sufficient time for absorption of information. With longer training videos, I always like to recommend permanent on-screen titles for each section, so that users can scrub through to the relevant section of the video with ease.